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Privacy PolicyPlease click here to review our privacy policy.Return/Warranty PolicyIf for any reason you are not completely satisfied with your Karen's Kreations purchase, you may return it in it's original condition to us within 30 days of purchase for a full refund of the purchase price (less shipping and insurance).If your Karen's Kreations purchase breaks during normal wear within 90 days of purchase, you may return it for repair/replacement at no charge. For questions regarding returns or repairs, please e-mail customer service. Please use special care and insure your return package for its full value. Send all return packages to: Karen's Kreations 2308 Applegate Lane Peachtree City, GA 30269 Shipping PolicyCurrently, Karen's Kreations only ships within the United States. Your orders will be insured and shipped via the United States Postal Service. Most orders will ship within 7-10 days of receipt of the order. If an item and/or the parts to make it are out of stock, we will send you an email to let you know the approximate lead time.When we receive your order, you will receive an order confirmation e-mail, and when your order ships, you will receive a shipment notification email. Your credit card will be charged at the time of shipment. To check on the status of your order, please send an e-mail to customer service . |